Receptionist

Responsible in answering all incoming telephone calls; satisfying customer inquiries in a courteous and efficient manner; arrange appointments and conduct pre and post service follow-ups.

• Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

• Stress Tolerance: Job requires accepting criticism and dealing calmly and effectively with high stress situations.

• Good Communication Skills: Proven ability to communicate and determine customers’ needs and to sell the dealership's parts and service capabilities based on features, advantages and benefits.

• Inductive Reasoning: The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).